SPRINGFIELD – A local Illinois State Police telecommunicator is one of several ISP members that received an award during Friday’s ISP Award Ceremony in Springfield. The ceremony was held to recognize individuals for their significant contributions and dedication to public safety.

According to an ISP press release, Telecommunicator Specialist Donald G. Caraway was awarded the 2022 Telecommunicator of the Year award. Caraway has proudly served the ISP for nearly 5 years at the Du Quoin Communications.

Caraway was instrumental in assisting his supervisors with the transition and training of other Telecommunication Specialists on a new computer aided dispatch program. On his own initiative, he studied the program in depth, reviewed all training materials, and became proficient at troubleshooting issues. He freely shared his knowledge among his peers and helped them realize the most efficient ways to utilize the new program. Caraway has great knowledge of computers and software programs which make him a very valuable member of the communications team.

One noteworthy highlight from Caraway’s award-winning year was his careful handling of an incident where a trooper was struck by a motorist leading to injury. He demonstrated a very calm, composed, and professional demeanor throughout the traumatic incident. His actions helped others stay focused and keep control during the intense situation.

Caraway provides a positive impact in his community. He is active with local youth as a Boy Scout leader and with the local 4-H Club. He has helped provide local youth the opportunity to travel to a conference while also helping the local high school band.